Terms & Privacy


BY ENTERING AND USING THIS WEBSITE, YOU ARE EFFECTIVELY ACKNOWLEDGING AND AGREEING TO THE FOLLOWING GUIDE AND POLICIES. URBANSEWN IS THE SOLE OWNER OF ANY AND ALL CONTENT ON THIS SITE. NO CONTENT ON THIS SITE MAY BE REPRODUCED, COPIED, DOWNLOADED, PRINTED OUT, OR USED FOR ANY OTHER PURPOSE BEYOND THIS SITE'S STATED PURPOSE OF VIEWING AND SHOPPING.

 

SHIPPING OPTIONS

USPS Priority Mail — $7 flat rate

This shipping method ensures the safety and promptness of delivery of your package.

 

SIZING AND MEASUREMENTS

The best way to ensure a proper fit is to go by the measurements noted in the item description.  

All pieces are measured in inches.  They are worn by the dress form with its measurements provided, so you can get a good idea of how it will fit you.

 

ORDER PROCESSING AND SHIPPING METHODS 

We reserve the right to modify or amend the billing methods and shipping policies on this website.  These changes will be effective as soon as they are posted on the site.

You are fully liable for any and all charges to your account, including any unauthorized charges. 

Once your credit card has been authorized, we process and ship your order within 2-3 days.  No processing will be done on weekends or holidays.   Orders are shipped Monday through Friday.  All domestic orders are shipped by USPS.  International shipping is not available at this time.

You will receive email notifications once your credit card has been processed as well as when the item ships.

We are not responsible for delays in shipping or delivery caused by natural disasters or other events out of our control.  Once UrbanSewn has delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. 

 

PRIVACY AND SECURITY

Your privacy and security are important to us.  Please be assured that we will not share your personal information with any third parties.  Your order will be processed using the SSL verification system.

 

RETURN POLICY

We are sure you would be 100% thrilled to have purchased your special piece from Urban Sewn, but if you are not 100% satisfied with your purchase, you can return your item for a full refund (minus the original shipping cost) within 14 days.  There are no special catches or exceptions, all we ask is that you sent the items back to us in its original condition, in its original packaging.  Customer is responsible for the return shipping.  Once your return is received and inspected (usually within 72 hours of receipt), your refund will be processed to the original method of payment within 7 days.  (Please note that depending on your credit card company, it may take an additional 5-10 business days after your credit is applied for it to post to your account).  The original shipping cost is NOT refundable.

 

QUESTIONS OR COMMENTS

If you have any inquiries or need further information regarding a product on this site, please contact us.